Doesn’t anybody speak English?

Description

Do you need to speak in English on the telephone?
In this guide, experienced teacher Christopher J Bartlett will show you how to speak effectively and professionally on the phone.

Contents

1. Answering the telephone
2. Making a phone call
3. Giving and taking messages
4. Communication problems
5. Reference

About the author

Christopher was an English teacher for more than a decade and has been writing educational materials for more than 15 years. He held senior positions in London marketing agencies before moving to Spain, where he has worked as a teacher and author, as well as a real estate agent! In this guide Chris uses his experience in various business sectors to teach us the practical Telephone English that we really need in our day-to-day working life.

Don’t hide under the desk the next time an English-speaking client calls your office!